Last updated: 01/11/2024
At Mr. Sushi Canada, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the Personal Information Protection Act (PIPA) of British Columbia.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Contact Information: Including your name, email address, phone number, and mailing address.
- Order Information: Details of your order, payment information, and any special requests you provide.
- Communication Preferences: Information regarding how you wish to be contacted or if you opt into receiving communications from us.
- Email Addresses: When placing an order, providing feedback, or subscribing to our services, you may provide your email address, which will be stored securely in our system.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- To Fulfil Orders: We collect and use your contact information to process your orders and to communicate with you about the status of your order.
- Marketing and Promotions: By placing an order or providing your email address, you consent to the use of your email for sending you promotional material, special offers, and information about new menu items or services. You may opt out of these communications at any time by following the instructions in the emails or contacting us directly at [email protected].
- Customer Support: We use your information to provide customer service and respond to inquiries, including refund requests or order modifications.
- Legal Requirements: We may use your information to comply with applicable laws, regulations, or legal processes.
3. Email Communication and Consent
By providing your email when placing an order, it is implied that you consent to receiving promotional communications from Mr. Sushi Canada. These communications may include special offers, discounts, and updates about our menu and services. If you wish to opt out of marketing communications, you may do so at any time by clicking the “unsubscribe” link in our emails or contacting us at [email protected].
4. Sharing Your Information
We do not sell or share your personal information with third parties for their own marketing purposes. However, we may share information with service providers who assist us with business operations, such as payment processors or email marketing services. These third-party providers are obligated to protect your information and only use it for the services they provide to us.
5. Data Security
We take the security of your personal information seriously. We use industry-standard practices to protect your data from unauthorized access, misuse, loss, or alteration. Our website uses secure socket layer (SSL) technology to encrypt sensitive information such as payment details.
6. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. If you wish to request that your information be deleted from our records, please contact us at [email protected].
7. Accessing and Correcting Your Information
You have the right to access, update, or correct any personal information we hold about you. If you would like to review or modify your information, please contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in legal requirements. The updated version will be posted on our website, and the date of the most recent revision will be noted at the top of the policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Mr. Sushi Canada
Email: [email protected]
Phone: 604-839-5576
Address: 176 E 2nd Avenue Vancouver, BC V5T 1B5